Q.Where is your shop located? I am a home baker, open by appointment only. Please call or e-mail me if you would like to set - up a time to meet with me.
Q. When should I place my order? At least one week in advance is preferred. If less than one week please call and we can discuss your needs. Some cakes require more planning than others.Wedding cakes usually require at least 3 months notice.
Q. Deposits? All wedding cakes require a $100.00 ( non-refundable) deposit. All shaped and celebration cakes over $100.00
require a 50% ( non-refundable) deposit when order is placed.
Q.When do I pay for my cake? All Wedding cake balances are due 2 weeks before event date. All other cakes and balances are due at time of pick-up. I accept Cash, Cashier Checks, or I can send you an invioce to pay through PayPal.
Q. What is your cancellation policy? All deposits are (non-refundable). If you need to cancel your order please notify me as soon as possiable.
Q. What is your refund policy? I do not give refunds on accepted cakes. A shop credit may be issued in special circumstances.
Q.Do you offer delivery? I offer delivery for wedding and cakes over 2 tiers. Delivery charges will be quoted when order is placed.
Q. Do you offer cake tastings? How many people can I bring with me? I offer a complimentary cake tasting and consultation for weddings only. You can bring up to 3 guests with you. If you plan to bring more than 3 guests there will be a $15.00 charge and arrangements must be made in advance. Please call within 24 hours. if you need to cancel or reschedule your appointment.
Q How long will the consultation and tasting last? Should I bring anything? A hour is set aside for each client in which we can discuss design ideas and for you to sample cake.It is helpful if you have made venue, color, and floral decisions prior to our meeting so we have that information available.Additinally, any design element from your event that we can draw inspiration from is a great thing to bring as well. (pictures of your dress, venue, invitations, color swatches, design motif, pictures of cakes you like can all be helpful.) Of course you can just bring yourself! The design process is callaborative and I'm sure we will come up with a cake design you will love!
Q.Do I have to make a deposit to reserve my wedding date? Yes, a $100.00 ( non-refundable) deposit has to be paid to reserve your event date.